Recovery Resources

2013 Annual Report

Working together to help people triumph over mental illness, alcoholism,drug and other addictions.

Hear Voices of Hope
Download Annual Report (PDF)
Our Mission

We are determined to ensure that our clients and others living with mental health and addiction disorders are embraced by a comprehensive health care continuum that addresses both behavioral health issues and broader health needs, so that soon, they can experience lives filled with health and hope.

Prevention & Wellness

AssistNOW Employee Assistance Program

Training and Consultation Institute

Substance abuse and gambling prevention and education

School-based services

HIV/STD prevention

Parenting education

Anger management

Therapeutic preschool services


Clinical assessment

Individual counseling

Group counseling

Case management

Psychiatry and nursing

Partial hospitalization

Programs for people with both mental health and addiction needs


Recovery Support


Forensic linkages

Vocational training

Job placement

Warmline Telephone Services

Relapse prevention

By the numbers
By our outreach

Who we touch

In 2013 we established a clear, three-part service delivery structure: prevention and wellness, treatment and recovery support. These numbers are just part of our story of success.


individuals received prevention and wellness-based services


individuals received ongoing clinical treatment services


individuals received recovery support services, such as housing and employment


clients worked in our social enterprises to gain essential work skills and earn an income


individuals took courses as part of our Training and Consultation Institute

By our actions

Putting Caring into Action


in services provided to those unable to pay for treatment


increase in service volume over the previous year


of our resources went to program activities

Investing in people

Investing in people

We have invested in our staff, and will continue to do so, ensuring that we have the right people, positions, structure and training to address  our clients’ broad healthcare needs holistically, proactively, and with coordination.

Upgrading technology

Upgrading technology

We have invested in upgraded technology to communicate more meaningfully with healthcare providers throughout the community via a state-of-the-art electronic health record, which is essential for addressing the complex healthcare needs of our clients.

Creating space

Creating space

We have invested in the right physical space: in July 2014, Recovery Resources will relocate its Ohio City operations to a beautiful campus in Old Brooklyn – a building designed to support the delivery of physical and behavioral healthcare with enough space to invite other providers to join us in this effort.

Many of you reading this report have already stepped forward to support these efforts, and we thank you. We hope that those of you learning about them for the first time will be similarly inspired.

It is with pride and gratitude that we present to you Recovery Resources’ 2013 Annual Report, the first to be electronic.

The theme of this year’s report, “Partners in Health, Partners in Hope,” reflects some significant undertakings by the Agency in 2013 in long-range planning and brand positioning. As you see a new logo, tagline, website and electronic annual report, you are in the midst of a creative demonstration of our message for the coming years.

We are committed to working in partnership with others, because no one person or entity can do all that is needed. Our partnerships with our clients, with each other, with our volunteers, funders, donors, sponsors, colleague agencies and other community partners – this is the platform upon which true and sustained change will occur. Thank you for being our partner.

Recovery Resources is blessed in many ways:

  • a Board that brings an entrepreneurial spirit and unwavering support to the organization
  • a staff whose talent and passion are unparalleled, and who refuse to be satisfied by  the status quo
  • community partners who consider it an obligation and a privilege to contribute to the  health of this community
  • clients whose commitment to health and to life is resolute

It is in the context of these gifts that we are confident we can be both your partner in health and your partner in hope.

As we celebrate our 59th year of service to the community, we want to thank each of you for the honor and privilege of being your partner. It takes a community to support a community, and we remain ever grateful for your confidence in us.

Victor F. Faris - Board Chair

Victor F. Faris

Board Chair

Debora A. Rodriguez - President & CEO

Debora A. Rodriguez

President & CEO

Where Our Resources Come From

Pie Chart: Where Our Resources Come From

How Our Resources Were Spent

Bar Graph: How Our Resources Were Spent

Financial Highlights 2013

Recovery Resources – Your Partner in Sound Financial Management

We continue to be mission-centered with an unwavering focus on increasing capacity, serving with excellence, and maintaining exceptional stakeholder satisfaction.

As part of that mission, the Agency made excellent progress during 2013 in thoughtful long-range planning. One of the goals that emerged from this planning was to “Strengthen Financial Flexibility to Maximize Performance and Sustainability” – which directs us to plan meaningfully for our current state, as well as for our future state.

To ensure that we remain a fiscally healthy and responsible organization in the present, we continued to prioritize diversifying revenue streams, maximizing the draw-down of all contracts, attending to the administrative practices that support income optimization, and carefully controlling expenses.
To assure a vibrant and well-sustained future, Recovery Resources invested in areas that will prepare us for the realities of transformative changes in health care service delivery and reimbursement.

We made investments in the people, technology and physical space that will enable the delivery of integrated and holistic services to members of our community, because that is what they deserve, and that is what the future demands. The Agency is pleased to have delivered $282,255 worth of services to individuals without a means to pay for their care, and is committed to growing our income-generating initiatives to ensure our ability to deliver uncompensated care each year, as necessary.

Recovery Resources is proud to be your partner in exemplary financial stewardship, and is grateful to the many supporters who make the work we do possible.

Balance Sheet

June 30, 2013 - In Thousands

Cash 1,941
Investments 5,370
Accounts Receivables 1,711
Fixed Assets 2,498
Other Assets 108
Liablities and Net Assets
A/P & Accrued Expenses 1,117
Other Liabilities 373
Net Assets - Unrestricted 8,318
Net Assets - Temporarily Restricted 270
Net Assets - Permanently Restricted 1,550
Support & Revenue
Program Service Revenue 6,856
Grants (Government & Private) 3,654
Business Enterprises 792
Fundraising 445
Net Program Service Revenue 11,747
In-Kind 554
All Other 164
Program Services 10,174
Management & General 1,528
Fundraising 348
Operating Results
Net Operating Results 413
Realized Gain on Investments 432
Consolidated Surplus
Consolidated Surplus 845

Platinum Sponsor

Wells Fargo Advisors

Gold Sponsor

Cleveland Clinic


Silver Sponsor

Cleveland Indians

ExactCare Pharmacy

McGladrey, LLP

Medical Mutual of Ohio, Inc.

Pricewaterhouse Coopers, LLP

Stellar Benefits Group

Trend Consulting Services, Inc.

Bronze/Friend Sponsor

BioThane Coated Webbing Corp.

Ferro Corporation

Mutual of America

Pinkney-Perry Insurance Agency, Inc.

Allegro Realty Advisors, Ltd.


Applied Industrial Technologies, Inc.

Calfee, Halter & Griswold, LLP

City of Rocky River

Community Health Charities

Environmental Conditioning Systems

Fairport Asset Management

Forest City Enterprises, Inc.

FSM Capital Management, LLC

Gould Electonics, Inc.

Jo-Ann Stores, Inc.

Kiwanis Club of Rocky River


Legacy Village

Margaret W. Wong & Associates Company

Margolius, Margolius & Associates

McDonald Hopkins Co., L.P.A.

Northeast Ohio Health Underwriters

Oatey Company

Omni Property Company

Ostendorf Morris

Plymouth Church of Shaker Heights

Quest Diagnostics

Robby's Voice

Rock Ohio Caesars Cleveland, LLC

Southwest General Hospital

The First Unitarian Church of Cleveland

The Giant Eagle Foundation


Ulmer & Berne, LLP

United Way of Greater Cleveland

University Hospitals

Walter & Haverfield LLP

West Shore Bar Association, INC.

Western Reserve Partners, LLC

Alcohol, Drug Addiction and Mental Health Services Board of Cuyahoga County

Bureau of Justice Affairs

City of Bedford Heights

City of Cleveland Department of Community Development

City of Cleveland Department of Public Health

City of Cleveland Municipal Court

City of Rocky River

Corrections Planning Board

Cuyahoga County Board of Developmental Disabilities

Cuyahoga County Board of Health

Cuyahoga County Council

Cuyahoga County Drug Court

Cuyahoga County Probation Office of Juvenile Justice and Delinquency

Cuyahoga County Sheriff’s Department

Emerald Development and Economic Network (EDEN)

Ohio Casino Control Commission

Ohio Department of Health

Ohio Department of Job and Family Services

Ohio Department of Rehabilitation and Correction

Ohio Department of Youth Services

Ohio Lottery Commission

Ohio Mental Health and Addiction Services

Opportunities for Ohioans with Disabilities

Rocky River City School District

Ryan White

Substance Abuse Mental Health Administration

The Abington Foundation

The AIDS Funding Collaborative

C. Louis Meyer Family Foundation

California Community Foundation

The Cleveland Foundation

Community West Foundation

Deaconess Community Foundation

The Eaton Charitable Fund

The Higley Fund

The Lincoln Electric Foundation

The Louise H. and David S. Ingalls Foundation, Inc.

Jewish Federation of Cleveland

Lora Philanthropic Fund

The Miller Family Fund

The Murch Foundation

David and Inez Myers Foundation

Plymouth Church of Shaker Heights

The Reminger Foundation

The Elisabeth Severance Prentiss Foundation

The Smith-Prochaska Foundation

Nina and Norman Wain Family Foundation

The Woodruff Foundation



Martha B. Baker

Marti Bauschka

Mara Cushwa

Victor F. Faris

Richard M. Jackson

Don Kimmel

Kenneth W. Korach

Robert N. Rapp

David M. Schneider

Mark Shapiro


Michael Barrett

Ethan G. Boron

Walter DePasquale

Jeffrey N. Fink

Alan Greenberg

Tom Hagesfeld

Mark A. Hale

Michael Heffernan

Brian Kaufman

David Lazor

Brian and Mary Marita

Barbara J. Mendes TTEE

Suzanne M. Miller

Bruce D. Murphy

Randolph E. Paine

R. Jeffrey Pollock

Thomas A. Rathbone

Peter Rebar

Michael G. Riley

Charles Royer

Mary Kay Schabel

John R. Telich

Raymond Turk

Nelson Wagner

Norman Wain

Margaret G. Weitzel

Daniel N. Zelman


George Allen

Miriam Ampeire

Patricia M. Atwater

Sarah Bacon

Kelley Barabas

Stacie Beck

Susan J. Becker

Nicole Bell-Moye

Suzanne M. Benet

Amanda Bethea

Emily Bishop

Ralph V. Bishop

Paula Bloch

Hank Bloom

Virginia Bock

Gregory X. Boehm

Emily R. Bolton

Laura Bozell

Rob Brandt

Mark Brant

David Breslin

Marian C. Brumbaugh

Patricia Buckhold

Caren Buskirk

Patricia L. Butler

Jeanne Campanella

Jeff Capretto

Danielle Cariglio

Barbara Carlson

Katie Carney

Patrick Carroll

Rita Carroll

Peggy Cleary

Arthur L. Cobb

Byron L. Coffman

Andrew Connors

Peggy Corbin

Dan Coughlin

Laura Crabb

Susan Csank

Thomas Cunningham

Robin Daugherty

Max Dehn

John F. Deming

William M. Denihan

Matthew P. Dugan

Linda D. Duty

Amy Eberlein

Erwin A. Edelman

Caryn Eucker

Stanley Fairchild

Jon M. Fancher

Meredith R. Fergus

Dolores M. Fink

Pat Finley

Alayne Fodor

Angela Forrey

Kurt Forsthoefel

J. G. Frey

Erika Fulginiti

Cheyanna Gentry

Thomas George

David J. Golden

Burt W. Griffin

Christian Grostic

Thomas A. Guarente

Geoff Hauck

Sharon Hensel

Deborah L. Hiller

Douglas Hoffman

Lauren M. Hofmann

Diane Horne

Mark J. Iacofano

Timothy T. Jackson

Caitlin A. Johnson

Brynn Jollay

David Kachadourian

Barbara S. Kennedy

Mary Lou Kennedy

Joseph Kepic

Amy Kessler

John H. Kirk

Abbie Klein

Denise J. Knecht

Paul Koethe

Lenore A. Kola

Michele L. Krampitz

Brian Kurtz

Barbara Lange

Diane K. Lange

James A. Lawler

Lynn A. Lazzaro

Hal A. Leitch

Kerry Lenahan

Rosemary Lips

Barbara Lombardo

Edward C. Long

Mary Long

Nicholas Lorenzo

James B. Lucey

David R. Mann

Lori Mann

Aaron Marks

Rachel Marotta

Maureen Masterson

Marissa Matiyasic

Richard Mayer

Lynda McAndrews

Paul Menson

Evalie Merda

Jeffrey A. Merrell

Thomas C. Merriman

Carol Metlicka

Ben Miladin

Elizabeth Miller

Jean Miller

Michelle L. Miller

Nancy M. Miller

Sharon E. Milligan

A. M. Mixon

Margaret L. Montano

Tracie Moore

John C. Morley

Amanda Mosley

Margaret M. Mullen

Lisa Mullin

Farah Munir

Richard Nosse

Lisa O'Brien

Susan O'Brien

Thomas M. O'grady, Sr.

Janice M. O'Toole

Judy A. Palumbo

Holly Pattison

Charles Pereksta

Jay Phillips

Matthew Pullar

Barbara Reynolds

Fred B. Rice

Monica Robins

Megan M. Rochford

Debora A. Rodriguez

Evie Safran

Gordon Safran

Esther H. Sanborn

Donald R. Saunders

Brittny Schnur

Mark D. Schroeder

Louise Simendinger

Janus Small

Agnes Smith

Katie O'Toole Smith

Shirley Stalzer

Nadine Stark

Susan Stephanoff

Alan R. Stephenson

Edward D. Sullivan

Sean Sullivan

Jane Temple

Sarah Templeman

George H. Timmons

Deborah Toothaker

Michael G. Turk

Thomas C. Wagner

David E. Weiss

Craig Wilson

Lynn S. Winter

Amy Wirtz

Priscilla Wolfensohn

Helen E. Wooley

Julie Zdolshek

Frank E. Zugaro

70 Park Avenue Hotel

A Loft Hotel

Ace Business Solutions


Apple American Group, LLC

Appletree Books

Atma Yoga Center

Erika Bailey

Banyan Tree

Esther Barto

BAY arts

Beachland Ballroom

Tim Bennett

BJ's Wholesale Club

Bliss Health and Healing Center

Bobbie's Green Thumb, LLC

Bonne Bell, Inc.

Shirin Boose

Bose Corporation

Mary Ellen Bramwell

Brown Aveda Institute

Century Cycles

Cleveland Aquarium

Cleveland Improv Comedy Club

Cleveland International Film Festival

Cleveland Metroparks

Cleveland Metroparks Zoo and Rainforest

Cleveland Public Theatre

Copy King

Mike Corbley

Crain's Cleveland Business

Cutting Edge Limo

Cuyahoga Valley Scenic Railroad

Dean Rufus House of Fun

Elmwood Bakery

Embassy Suites

Fitness Edge, Inc.

Linda Ford

Lisa Forrey

Galluci's Italian Foods


Gino's Jewelry & Trophy

GOLFTEC Cleveland

Gotham Comedy Club


Great Harvest Bread Company

Hands on Relaxation Massage and Therapy


House of Blues

Ichiban Salon & Day Spa

Improv Comedy Club & Restaurant

Indian Bear Lodge


J. Pistone Market

Jan Dell Flowers

John Roberts Spa

Jamie Jones

La Coiffe Salon and Spa

La Danse Cleveland

Ladies and Gentlemen Salon

Emily Laffin

Lago Wine Bar

Lake Erie Monsters

Lolly the Trolley

Loving Hands Yoga and Reiki

Luxe Kitchen and Lounge

Magic on the Run

Marcus Thomas, LLC

Marlen Jewelers

Moosehead Restaurants

Mulholland & Sachs

Near West Theatre, Inc.

New Creation Interiors

New York Philharmonic

Ohio City Dog Haven

One to One Fitness Center


Panera Bread

Paper Trails of Rocky River

Paradise Flowers

Pearl of the Orient


Pickwick & Frolic

Playground World

Playhouse Square Foundation

PPG Industries

Pro-Tech Maintenance

Provision Painting

Donna Puskas

Renea's Great S. Cakes

Rising Star Coffee

River Expeditions

Sam Rutigliano

Sacred Soul Reiki

Sawmill Creek Resort

Second Sole

Nancy Shaheen

Signs PDQ

Sky Laraes

Katie O'Toole Smith

Sterling Jewelers

Stone Mad

Studio 247

Studio 82

Sweet Bella Bakery

Sweet Moses Soda Fountain & Treat Shop

Synergy Paintball Challenge


Taste of Hudson

Ten Thousand Villages

The Cleveland Botanical Gardens

The Cleveland Browns

The Cleveland Orchestra

The Laser Tag Group

The Olive Scene

The Pattie Group

The Wine Buzz

Thirty-One Gifts

Timeless Moments


Tommy's Restaurant


Trolley Tours

Ann Trupo

Turnstyle Boutique

Urban Orchid Floral Boutique

Susan Weir

Western Reserve Historical Society

White Horse Equestrian

Rick Wilk

Cheryl Davis & Jonathon Wise

Wood Trader

Recovery Resources is extremely grateful for the generosity of our friends, donors, and supporters. If we inadvertently misspelled or omitted any names, please accept our sincerest apologies. We work to maintain the highest level of accuracy.

Senior Staff

Debora A. Rodriguez

President & CEO

Megan Kleidon

Chief Operating Officer

Thomas Lyzen

Chief Financial Officer

Kathy Clegg, M.D.

Medical Director

Peggy Corbin

Director of Human Resources

Natalie Friedl

Development Director

Jennifer Harrison

Director of Continuous Quality
& Performance Improvement

Stephen Morse, Esq.

Director of Wellness &
Recovery Services

Leslie Quilty

Director of Clinical Services

Jennifer Tulli

Director of Strategic Implementation

Board of Directors

Victor F. Faris


Michael G. Riley

Vice Chair

Brian D. Marita


Renee Holcomb Hardwick


Martha F. Bauschka

Southwest General Hospital

Adam Bechler

Wells Fargo Advisors

Timothy Bennett

Marcus Thomas, LLC

Laura Bozell

PNC Bank

Gregory B. Collins, M.D.

Cleveland Clinic

Tracey D. Collins

J.P. Morgan Private Wealth Management

Mara E. Cushwa, Esq.

Calfee, Halter & Griswold, LLP

Max Dehn, Esq.

Cavitch, Familo & Durkin Co., LPA

Jon Englander


James P. Even

Eaton Corporation

Jeffrey N. Fink

Tom Hagesfeld, Ph.D.

Joint Commission

Deborah Hume

Brian Kaufman

BOSE Corporation

Donald F. Kimmel


Kenneth W. Korach

Green Waive, LLC

Raymond J. Marvar, Esq.

Premier Physicans

Suzanne Miller


Wilma Murphy-Miles, MSSA

Richard Perry

Pinkney-Perry Insurance

Katie O'Toole Smith

Diamond Auto Lease & Sales

R. Jeffrey Pollock, Esq.

McDonald Hopkins

Robert N. Rapp, Esq.

Calfee, Halter & Griswold, LLP

Barbara Reynolds

Retired Private Banker Citibank, N.A.

Thomas Roulston III

Thomas Roulston
Investment Partners, Inc.

Chuck Royer, Esq.

McCarthy, Lebit,
Crystal & Liffman Co., LPA

Mark Shapiro

Cleveland Indians

Alan H. Shein, M.D.

SUMMA Physicians

Brian Tilow

Cleveland Clinic

Raymond L. Turk, CPA

PricewaterhouseCoopers, LLP

Margaret G. Weitzel

Wyse Advertising

Cliff Williams

Associate Board

Katie O’Toole Smith

Diamond Auto Lease & Sales

Stacie Beck

Crossroads Hospice

Meredith Fergus

Jackson Lewis P.C.

Marissa Matiyasic

Reflections Interior Design

Todd Angney

Small Business Financial Exchange

Nicole Bell-Moye

The Presidents’ Council Foundation

Emily Bolton

Crowe Horwath, LLP

Chelsea Coleman

Northwestern Mutual

Brian Howard

Millennium Laboratories

Sara Hughes

Student, Baldwin Wallace University

Brian Kurtz

Robert W. Baird & Co.

Nicholas E. Lorenzo

Hillcrest Insurance Group

Aaron Marks

Payscape Advisors

Dan McCoy

Millennium Laboratories

Margaret Montano

Petronzio Schnier, Co., LPA

Maureen Redmond

Hartland & Co.

Jennifer Tome

Maloney & Novotny

Liz Wetter

Fifth Third Bank

Life Directors

Martha Baker

Phyllis P. Brandon

J. Gilbert Frey

John H. Gherlein, Esq.

Richard M. Jackson, Jr., Esq.

Myrtle I. Muntz

Bruce Murphy

John F. O’Brien

David M. Schneider

Brian Sherwin

Victor S. Voinovich, Sr.

Honorary Directors

Rev. Dr. Kenneth W. Chalker

Matthew Espe

Robert W. Gillespie

Joseph T. Gorman

Alvin Gray

Hon. Martin R. Hoke

Mrs. Norma Lerner

William E. MacDonald, III

Patrick F. McCartan, Esq.

Ernest J. Novak, Jr.

Gary A. Oatey

Hon. James M. Petro

Adele C. Smithers

William B. Summers

Judge George W. White